Terms and conditions


The present conditions of sale are concluded, on the one hand, by the company AHÔA registered with the Chambre de Métiers et de l'Artisanat des Landes under the number 899 318 984 RM 40 and, on the other hand, by any individual or legal entity wishing to make a purchase via the website www.ahoa.shop hereafter referred to as "the buyer".

Article 1.


The present conditions of sale aim to define the contractual relations between AHÔA and the buyer and the conditions applicable to any purchase made through the website www.ahoa.shop.

The acquisition of a product through the present site implies unreserved acceptance by the buyer of the present conditions of sale, which the buyer acknowledges having read prior to ordering.

Before any transaction, the buyer declares on the one hand that the purchase of products on the website www.ahoa.shop is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity, allowing them to commit themselves under the present general conditions of sale.

AHÔA reserves the right to modify these terms and conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site.

Therefore, the applicable conditions will be those in force at the date of the order by the buyer.

Article 2.


The products offered are those shown on the website www.ahoa.shop of the company AHÔA, within the limit of available stocks.

AHÔA reserves the right to withdraw the unique pieces presented at any time.

Each product presented on the website is a unique item presented in the form of a description of its main characteristics (use, composition, etc.).

The photographs are as accurate as possible but do not bind the Seller.

The sale of the products presented on the website www.ahoa.shop is intended for all buyers residing in countries that fully authorise the entry of these products into their territory.

Article 3.


The prices appearing on the product sheets of the internet catalogue are prices in Euros (€).

AHÔA reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer.

The prices indicated do not include delivery costs, which are invoiced in addition to the price of the products purchased according to the total amount of the order.

In metropolitan France, for any order of less than 100 euros including tax, a fixed contribution to the shipping costs will be invoiced to the buyer in the amount of 4 euros including tax.

For foreign countries, the delivery costs will be calculated at the time of payment of the order.

Article 4.

Order and payment terms

Before placing an order, the buyer must create an account on the website www.ahoa.shop.

The account creation section is accessible directly from the home page.

At each visit, the buyer, if they wish to order or consult their account (status of the orders, profile...), will have to sign-in using this information.

The company AHOA proposes to the buyer to order and pay for their products in several steps, with 2 payment options to choose from:

- Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he/she wishes to order in the "basket", modifies if necessary (quantities, references...), checks the delivery address or enters a new one.

Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier.

Then, the buyer chooses the payment method of his choice: "Payment by Paypal".

The next step is to check all the information, read and accept the present general terms and conditions of sale by ticking the corresponding box, and then confirm the order by clicking on the "Confirm my order" button.

Finally, the buyer is redirected to the PAYPAL secure interface in order to safely enter their Paypal account or personal credit card details.

If the payment is accepted, the order is recorded and the contract is definitively formed.

Payment by Paypal account or by credit card is irrevocable.

In the event of fraudulent use of the card, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited back or refunded.

The responsibility of the bank card holder is not engaged if the disputed payment has been proven to have been made fraudulently, at a distance, without physical use of the card.

To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must dispute the debit in writing with his or her bank within 70 days of the transaction, or even 120 days if the contract linking him or her to the bank so provides.

The amounts debited will be reimbursed by the bank within a maximum of one month after receipt of the cardholder's written objection.

The holder shall not be charged any costs for the return of the sums.

Confirmation of an order implies acceptance of these conditions of sale, recognition of having perfect knowledge of them and renunciation of the right to invoke one's own conditions of purchase.

All the data provided and the recorded confirmation will be considered as proof of the transaction.

If the buyer has an e-mail address and if he/she has provided it on the order form, AHÔA will send him/her an e-mail confirming that his/her order has been registered.

If the buyer wishes to contact AHÔA, he can do so by email at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it..

Article 5.

Reservation of ownership

AHÔA retains full ownership of the products sold until full payment has been received, including the principal, costs and taxes.

Article 6.


In accordance with article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or reimbursement without penalty, with the exception of the return costs.

Article 7.


Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area.

Deliveries are made either by click & collect in SOORTS HOSSEGOR 40150 or by La Poste, a delivery service with tracking, delivered without a signature.

Delivery times are given as an indication only; if they exceed thirty days from the order, the sales contract may be cancelled and the buyer reimbursed.

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